How To Upgrade or Downgrade Your Server Hosting

Do you need a boost in performance? Maybe you aren't utilizing all of the resources your server has. 

Well, whether you want to upgrade or downgrade your Minecraft server hosting, the process is the same. Let's jump into it!

🚧 NOTE: Be sure to refresh the Panel after upgrading/downgrading and restart your server after to reflect the RAM changes. 

Step 1: Login to the SimpleGameHosting Billing Area

Start by logging in to the SimpleGameHosting Billing Area.

📝Note: You created your account when you first purchased your server. If you have forgotten your password, you can reset it directly from the login page.

Once you are logged in, click the Billing button located at the top right of the screen. It is next to the Panel and Create Server buttons. 

Step 2: Access the "Active Products/Services" Section

On your Billing Dashboard, click the Services button, then select the server you want to manage the subscription for.

Once you've selected your server. In the top right corner, click the Upgrade button. This will take you to a page where you can choose to either upgrade or downgrade your server plan, depending on your needs.

You'll be redirected to a page where you can choose to either upgrade or downgrade your server plan, depending on your needs.

Step 3: Upgrade/Downgrade Your Server 

When you land on the Upgrade/Downgrade page, you'll see all the available plan options for your server. From here, choose the package you'd like to switch to moving forward.

🛑Important: There are two billing options shown: monthly and quarterly (3 months), both displayed as a per-month rate. If you select the 3 Month option, you’ll be charged for all three months up front. 

Once you've chosen your desired plan, Select either 1 Month or 3 Month billing from the dropdown, and click the Select Plan button. This will bring you to a confirmation page outlining the billing changes for your selected server.

⚠️Note: Discounted pricing does not apply to upgrades. You will be charged the full monthly or quarterly rate for the new plan.

After reviewing and confirming the details, select your payment method, apply any promo code you have, and then click Continue. This does not submit your payment yet, this will be done next.

Step 4: Pay Invoice - For Upgrades Only

⚠️ You MUST pay the generated invoice in order for your server to upgrade. 

On the invoice page  you will be shown the price due today in order to upgrade. This is a prorated amount based on the unused portion of the current plan and the price of a new plan for the same period.

On the invoice page, you’ll see the amount due today to complete the upgrade. This is a prorated charge based on the unused portion of your current plan and the cost of the new plan for the same billing period.

Select your preferred payment method (Debit/Credit Card or PayPal), then click Submit Payment to complete the process.

Once the payment is made, your server will automatically upgrade within a few minutes. We recommend turning your server off and back on afterward, just to be safe!

Completing Your Upgrade Later

If you’re not ready to pay the invoice right away, no problem! You can complete the upgrade later by simply returning to your Billing Dashboard. Click on the Invoices button, and select the unpaid invoice.

This will take you back to the invoice page where all the upgrade details are listed, including the prorated amount due. Go over the details to cofirm everything looks good!

Select your payment method, then click the Pay Now button at the top right of the invoice to complete the purchase!

If you need help, don't hesitate to reach out to our support team by submitting a Support Ticket or contacting us directly via LiveChat!