Occasionally, when you're trying to join a Minecraft server, you might run into the frustrating error message: "Failed to verify username."
This is a common issue and usually an easy fix. This error just means that Minecraft is having trouble confirming your account is properly logged in. Sometimes it's a problem on Minecraft's side, sometimes it's something on your end, and in a few cases, it happens if you're not using a legitimate (cracked) copy of the game.
No matter the cause, here are a few easy steps you can follow to get back in the game.
Reauthenticate your Account
Sometimes, if you're logged into different versions of Minecraft (like Java and Bedrock), the servers can get confused and fail to confirm your username. Luckily, it’s easy to fix. Here's what to do:
1. Open the Minecraft Launcher.
2. Look at the top left and click your Gamertag/Username. A dropdown will appear.
- If you don't see your username there, you're probably already logged out. Skip to Step 4.
3. Click Log out from the dropdown.
🛑Important: If you normally sign into Minecraft or your Microsoft account through the Xbox app, make sure to log out of the Xbox app as well before continuing. Here’s how:
1. Open the Xbox app.
2. Click your Gamertag in the top-left corner.
3. From the dropdown menu, select Sign out.
4. Make sure Minecraft is fully closed.
5. Reopen the Minecraft Launcher. You should now see the sign-in screen.
👋Heads Up: You might need to wait a few minutes before logging back in. If you try to launch the game too soon, you could see an error. If that happens, just give it 3–5 minutes and try again.
6. Sign in using your Microsoft login info for the account you own Minecraft with.
- If the launcher shows other Microsoft accounts, you can click the right one, or choose "Use different account" and log in manually.
7. Once you're logged in, you'll see a welcome back screen. Press the Lets' go button to proceed!
8. Launch the game by pressing the Play button on the Minecraft launcher and try connecting to the server again.
In most cases, that’s all it takes to fix the problem.
See If Mojang Servers Are Down
Sometimes the problem isn't on your end. If Mojang’s servers are having trouble, Minecraft might not be able to log you in properly. When that happens, there’s not much you can do except wait for things to get fixed.
You can check if the servers are down by visiting the Mojang Status page on their help site. You can also follow @MojangStatus on X (formerly Twitter) for updates.
Another quick way to check is by going to the Down Detector website and searching for Minecraft. If a lot of people are reporting the same issue, chances are it’s a server problem.
Checking Online-Mode
If you or someone else is using a cracked or unpaid version of Minecraft, you might run into problems when trying to join a server. That’s because servers are set to check with Minecraft’s servers to make sure every player is using a real account.
This setting is called online mode, and it’s turned on by default. With it on, only players with official accounts can join. If someone’s using a cracked version, they’ll get blocked.
To let cracked players join, you’ll need to turn online mode off. But keep in mind, this opens your server up to a few things:
- Anyone can join using any name, even if it's not theirs.
- Whitelisting will not work.
- Player skins might not show up
So only do this if you know exactly why you’re doing it and you’re okay with those risks
🛑 Warning: Users may lose their inventory when switching off 'online mode.'
1. Go to your server panel and open the File Manager tab.
2. Find and open the server.properties file.
3. Look for the line that says: online-mode=true
. Change it to: online-mode=false
4. Save the file at the top right.
5. Head back to the Console tab and turn the server online using the Start button!
This step is only needed if someone’s playing without a paid copy of Minecraft. If everyone has a real account, it’s best to leave this setting alone
Outdated Java or Client Versions
In some cases, an outdated Java installation or Minecraft game client can trigger the “Failed to verify username” error. To help prevent this issue, it's important to make sure your software is fully updated and functioning correctly. Follow these steps to repair and update the necessary apps:
Step | Windows 10 | Windows 11 |
1. Open App Settings | Click Start > Settings > Apps > Apps & Features | Right-click Start > Settings > Apps > Installed Apps |
2. Locate Apps to Repair | Find these apps one at a time: • Minecraft Launcher • Microsoft Store • Xbox |
|
3. Open Advances Options | Click the app > Select Advanced Options | Click the three dots (⋯) next to the app > Select Advanced Options |
4. Run Repair | Scroll down > Click Repair | |
5. Update Java (Java Edition Only) | Go to java.com, download & install the latest Java version (Java 17 or newer) | |
6. Restart & Relaunch | Restart your PC and open Minecraft again |
- Repairing these apps will not delete your saved data.
- A Java update is only needed if you're using Minecraft: Java Edition.
- After completing these steps, it’s a good idea to log out and back into the Minecraft Launcher to refresh your session credentials.
If you need help, don't hesitate to reach out to our support team by submitting a Support Ticket or contacting us directly via LiveChat!
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